Privacy and cookie statement of OrthoLife BV (ultraprevent.com)
This privacy and cookie statement applies to visitors to www.ultraprevent.com and those who have created a private account.

Privacy
You may wonder what we do with the personal data you leave behind when you create an account with us or place an order. We would like to tell you more about this. OrthoLife BV (UltraPrevent) always handles your personal details with care. We act in accordance with our privacy policy, which is in conformity with the General Data Processing Regulation.

We process your personal data only after you have created an account, are over 18 years of age and have agreed to this privacy and cookie statement. The information we collect includes: name, address, place of residence, delivery address (if different), telephone number, email address, date of birth. If you place an order through UltraPrevent, we also store your order history and payment details.

This data is secured and cannot be accessed by unauthorised persons. We use your data to deliver products, to inform you about your order, or to offer help with failed or cancelled order/payment attempts. Occasionally, we may contact you to conduct a survey about our products, website, services or related issues. In addition, we ask for your permission to use your data to keep you informed about news and offers via our e-mail newsletter and once on your birthday (only if you enter your date of birth). You can easily unsubscribe from this service at any time. Your account will always remain if you do not delete it yourself.

We may use your details if UltraPrevent needs to recall products. Otherwise your data will not be used for any other purpose. We will not disclose personal data to unauthorized persons or agencies. We share your personal data only with parties that we have carefully selected and that we involve in the delivery of our products and/or in our marketing activities. We ensure that these parties handle your personal data just as carefully and securely and also have privacy policies that comply with the General Data Processing Regulation. To guarantee this, we have concluded agreements with these parties. You can rely on this.

Changes to personal data and requests to terminate contact
You are personally responsible for the timely communication of changes in your personal data. OrthoLife BV is not liable, except for intent or gross negligence, for inaccuracies or consequences of activities which are undertaken on the basis of your not timely corrected personal details.
At all times, you have the right to request that we no longer contact you. If at any time you wish us to stop contacting you, please write to:

UltraPrevent Voedingssupplementen
t.a.v. Functionaris voor Gegevensbescherming
Lansinksweg 7,
7666NH Fleringen
Nederland

To unsubscribe from e-mail messages, please click on the unsubscribe link in the e-mail you have received. You can also contact us by e-mail or telephone.

Right to access and correct or delete personal data
You have the right to obtain a copy of the data about you that we hold. You may request the amendment or deletion of data which you believe to be inaccurate. Requests for access to data by the data subject must be made in writing to:

UltraPrevent Voedingssupplementen
t.a.v. Functionaris voor Gegevensbescherming
Lansinksweg 5
7666Nh Fleringen

Cookies
In order to improve the ease of use and performance of this website and related services, ultraprevent.com uses the following cookies:

• Technically necessary cookies to allow the website to function properly;
• Analysis & statistics cookies for measuring and analysing surfing behaviour, allowing the website to be optimised and improved;

For an optimal experience of our website, we ask you to accept these cookies. By using our website, you accept that we place the above-mentioned cookies on your device.

What’s a cookie?
A cookie is a small file that is stored on the visitor’s hard drive when visiting a website. With cookies, a visitor’s preferences can be reused, for example, or a visitor’s surfing behaviour can be measured. With the help of cookies, the website can be improved in performance and user experience. The website can also offer information that is better attuned to the preferences of the visitor.

Technical Necessary Cookies
Technically necessary cookies serve to support the website. Without these cookies, the website cannot function properly. No consent is required for the use of these cookies. Examples: a cookie that remembers the products you have selected in the shopping basket is considered technically necessary. The same applies to a cookie that keeps you logged in during a session.

Use of cookies for analysis and statistics
Google Analytics
ultraprevent.com uses Google Analytics to measure and analyze the surfing behavior of visitors. The data obtained from this are used to optimise and improve the website. For example, if measurement data shows that there are many dropouts in a contact form, this form can be improved. Google may be legally required to provide information to third parties. Ultraprevent.com has no influence on this.
Google states that it adheres to the Safe Harbor principles and is affiliated to the Safe Harbor program. This means that there is an adequate level of protection for the processing of any personal data.

Right of access and correction or deletion of data
You have the right to access, correct and/or delete your data collected by ultraprevent.com cookies. If it concerns access to personal data linked to a cookie, you should send a copy of the cookie in question. You can find these cookies in the settings of your browser.

Enabling, disabling and deleting cookies
Cookies are easy to manage. Information on adjusting and/or deleting cookies on your peripherals can be found through the instructions provided on the websites listed below.

More information about cookie settings Google Chrome
More information about cookie settings Microsoft Firefox
More information about cookie settings Microsoft Internet Explorer
Learn more about cookie settings Apple Safari
More information about cookie settings Flash Player

If you use multiple computers and/or browsers, repeat the above operation(s) as often as necessary.

Privacy and Cookie Statement Changes
OrthoLife BV (ultraprevent.com) reserves the right to make changes to this document. You are responsible for keeping up-to-date with the latest version of this document and are therefore advised to consult this Privacy and Cookie Policy regularly.

Questions about our privacy and cookie policy
If you have any questions or concerns about our privacy and cookie policy, please do not hesitate to contact us. 

More information about cookies?
You can find more information about cookies on the following websites: “What are cookies?”
Consumers’ Association: “What are cookies for?”
Consumers’ Association: “Deleting cookies”
Consumers’ Association: “Disabling cookies”
Your Online Choices: “A guide to online behavioural advertising”

Last change
This privacy and cookie statement was last modified on 01-06-2021